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Platform Statistics

⚡
—
Fastest deposit
🏦
—
Avg withdrawal
🟢
—
System uptime
💬
—
Support first response
✅
—
KYC verification
📱
—
Mobile players
💳

Average Deposit Time

Payment MethodAvg TimeMethod
FonePay—Direct API
eWallet (eSewa / Khalti)—Direct API
Crypto—Network confirm
Local Bank Transfer—Bank processing

FonePay and eWallet deposits are confirmed automatically via direct API integration. Bank transfers and crypto deposits take longer due to network and bank confirmation steps.

🏦

Average Withdrawal Time

AmountAvg TimeNote
Small (below NPR 2,000)—Auto-processed
Large (KYC required)—Manual review

Withdrawal times may be longer during peak hours (weekend evenings)

💬

Support Response Time

💬
Live Chat
—
First response
✈️
Telegram
—
First response
📧
Email
—
First response
📞
WhatsApp
—
First response

Based on live chat queue data. Response times may vary slightly during peak hours.

🟢

System Availability

Platform uptime
—
this month
Payment gateway uptime
—
this month
Incidents this month
—
critical
KYC verification time
—
standard
KYC approval rate
—
first submission
Dispute resolution time
—
avg
Dispute resolution rate
—
resolved in favour
📱

Mobile & Game Data

Mobile players
—
of total
Android users
—
of mobile
iOS users
—
of mobile
Avg session duration
—
per visit
Top games this month
1
—
—
—
2
—
—
—
3
—
—
—
4
—
—
—
5
—
—
—

% of active players who played this game

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